HP India — Laptop issue and repair complaint

Address:Pune, Pune, Maharashtra

Hi,

My laptop was switching from tablet to laptop mode again and again. Sometimes keys doesn’t work. I gave my laptop to HP support pune on 15/02/2023 and till date I haven’t received my laptop. They’re calling and telling about new issues coming up after every 3-4 days. I haven’t got any resolution.

I faced huge loss due to this and HP is not responding to the emails. I want them to increase my warranty by one year because I can’t afford the repair after my warranty is expired.

Laptop: HP x360 pavilion
Case ID : [protected]

Please provide the resolution for my issue. I can’t express what I went through due to this.
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NEVER purchase any goods from hp because after warranty they demand huge service charge and if you pay, the service engineer make another fault and they demand for a big amount for fixing again.

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