HP India — Laptop issue

Address:

Vellore, Tamil Nadu

Sir,
Without my permission how you guys closed my case. My laptop is in warranty and from starting i am facing the problem with my laptop ..sometimes bluetooth problem and continuously the sparkle sound is coming from my laptop (beneath CD drive) and till now it is not rectify .Your engineer 3 times visited to my address and till now he is not able to rectify the problem. What you guys are doing, you guys think so that customers are fool. How you people are sending such type of products in market in which there is problem from starting days. It is clearly indicates that you guys are not doing your work properly without checking the products of hp you are sending it into the market for money without thinking anything about customers.
You are making the products of hp for sucking the time, patience and blood of customer.
How such type of products are in market ???
And the persons who are sitting in hp customer care center for attending our calls and talk to us nicely, with patience and appropriate information; they are doing there work properly or not go and find out in your recordings!
Customers time is also important think twice before sending the products of hp with problems, if you guys are not sincere its not at all our fault we don't have that much of energy for wasting it for such type of things (why we are suffering because of you fellows??)
Find out ejact solution for my laptop, again and again i am not going to give you guys permission to open the hardware of my laptop ..if not then i will go for some further action. Be ready for it.


Dear Mr/Ms Singh,

HP Case ID #: [protected]
STATUS: CASE IS CLOSED

Please note that if materials are being posted to you, this notification confirms that these materials have been ordered.

Product description: HP 15-r014tx Notebook PC
Product number: J2C54PA
Serial number: CND447FY70
Problem description: IN//NCD/ONS//HP 15-r014TX Notebook PC/w-8.1-noise issue

If you have any concerns regarding the closing of the support request in our systems, please don't hesitate to contact us using your usual phone number.

Use this portal for support under warranty or out of warranty:
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Yours sincerely,

HP Global Delivery

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