HP India — Laptop model no. HP 15-DA3001TU | |
Hi I had purchased a HP laptop on 25th November, 2020 and was facing a screen blackout issue in the device. The technician tried to resolve the issue virtually with remote access and later by visiting my residence. Recently the technician has visited my place on 4th of Feb, 2021 but still the problem persists. I have been logging in complaints since the date of purchase. Initially to the dealer Amagee Computers Pvt. Ltd, Kandivalli (W) later directly to Hp. I am facing lot of difficulties because of the blackout and even technicians are unable to rectify the same. Earlier the blackout was for 30 seconds and now it is extended to 1 minute. Since the piece is very much in warranty I want it to be replaced as soon as possible. Agarwal. Was this information helpful? | |
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HP India customer support has been notified about the posted complaint. | |
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We are sorry to hear about the display issue. Not to worry, I will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
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Description of the Issue you are facing, so that I can assist you further.
^Dilip