[Resolved] HP India — Laptop not working

KJashan

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400074
Website:	Hp india

Laptop contineously hangs and restarts every 5-10mins. A blue screen noticed and the laptop restarts. Facing this problem since last 18days. Every time a new file is opened it gets hanged and then immediately it starts restarting. Every time i have to pin my charger to start the laptop.Complain registered to hp services but yet no support is received.

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Jan 10, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Oct 08, 2016

justintilak's response please kindly solve this problem

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.

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Comments

sumit_bohra

from Noida, Uttar Pradesh

I have purchased HP laptop in first week of August. I have also bought one "Student offer" with HP. Below mentioned item is supposed to be delivered by 11th Sept 2016 under this offer.
Delivery of HP Black S6500 Bluetooth Speaker has been delayed by more than one month.
Please find attached screenshot

justintilak

from Madurai, Tamil Nadu

I am using hp mfp printer. in that printer adf scanner scan only one page after that error msg will come and then restart the product then will working that same problem will be return we already complaint to hp they support while phone but that will continued please kindly help

HP India Customer Care's response, Oct 14, 2016

Verified Support

Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to [email protected] so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.