HP India — laptop repair

Case no. [protected]
My case is in the service centre since 2nd june and its 28 july it is still in progress and they make the problem verst.
No one in the crm team of hp india are respond to me for my laptop and no one are provide me the solution for my issue and the customer relation team is very bad behaviour and the are not in the favour of customers they are just tell lies to customers and also the increase my laptop problems in the service centre.
Now the told me that you do whatever you want to do we but our team only proceed in the problem its about 2 months but my problem not being solved and the donot understand my problem.