HP India — laptop set on fire by itself

Address:Pune, Maharashtra, 411048
Website:www8.hp.com/in/en/home.html

Hi
My name is nitin gavhane, pune. My laptop was set on fire automatically by itself today. My kid was just playing in front of it and i was working on the same when the laptop suddenly just burst and it started burning. I was able to take my kid away from it on time but the laptop got completely damaged. It was a real risk for me and my kid and we missed a big accident very narrowly.
Plz find below the details of the laptop :
Hp pavilion x360
S/n - 8cg6102zh2

I want a replacement of my laptop immediately with all the data recovered from it. It is a huge loss for me right now and we could have had serious physical injury.

A speedy action will be appreciated.

Thanks & regards
Nitin gavhane
Pune
[protected]
[protected]@hotmail.com
+3 photos
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My laptop and charger submitted to Pune service center after diagnosis they suggesting me to bring a new laptop not given proper reason for how it will happen my concern is with safety may this could not happen with others who having same laptop.

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