[Resolved] HP India — laserjet printer model laserjet pro mfp 132nw | |||
The most disheartening is the after sales service. I got the printer and started using the same. There was a black shade coming on the print. So a complain was registered and the person was prompt to attend to the call. But the same could not be rectified and we were asked to take the drum and cartridge to the service center. The same was handed over on[protected] and promised to give us back on[protected]. Under repeated reminder and begging the handed over the same on[protected]. This is not expected from hp service center. Was this information helpful? | |||
Nov 13, 2017 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Oct 03, 2017 msjscc's response mere printer ka seriol no- CN6C84G12G hai.
Verified Support Oct 11, 2017 HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support. Verified Support Oct 11, 2017 HP India Customer Care's response I request you to send all the details to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support. Oct 12, 2017 Updated by Apollo Instruments & Equipment Have update you my details as well as Sr. Number of the printer. This is the copy of Service Call Report which is being forwarded here with.This is the message I got... Dear ZNCustomer, hope your HP case BLBQ735101 was resolved satisfactorily on 13-Sep-2017 03:37 For any assistance, please contact service manager Pronay Mukherjee [protected]  | |||
 2 Comments | |||
Comments
I was buy laptop on 15 augest it make problem from that day seller deny to entertain it, it make hung again and again. hp company contant no mention on its portal is totally wrong . not pick by someone
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maine 3 Month pehle printer kharida tha par ab usme aaj 1month se problem hai maine aapke yahan complain bhi kara tha par aapke techniciaon ne call kar ke kaha ki 1 ya 2 din me aata hun par koi responce nahi liya gaya.