HP India — motherboard problem (in warranty)

Address:

110091

This is regarding case id # [protected], i have registered this on 18/7/2017, very next day your engineer came to me and said that problem is in mother board and it will be replaced within next 5-6 days. I called up to customer care 1000 times but they always said that the part has been delievered to the service center. I talked to the engineer (Naveen), he told me that he'll come to fix the part when he'll recieve the part. Nobody is answerable when it will be rectify, i called up on your no on 04/08/2017 but you didnt picked my call, is there anyone who can resolve this? Customer care person are bunch of liers and they cant resolve the issue, each and everytime they said that your part will be reach in service center tomorrow, i am waiting since a long while. Please reply me or call if possible and if you can rectify the issue from your end or i have to go to consumer court for this. Hp is a big name and i can't expect this from a brand.

Thanks

Gulam rasool

[protected]