[Resolved]  HP India — my laptop no screen problem my case id [protected]

Address:M squre bulding kadodara surat near nilam hotal nh 8, Surat, Gujarat, 394327

Dear sir

My laptop problem not showing display
As most by telephonic discustion will 1st call [protected] they generate case id [protected] as an 2 february they replied and commit me time before 7 days. I also take and communication veiaus perpos from your excutve side time by time all contact details from which called are here
[protected], [protected], [protected], [protected], [protected], [protected], [protected],
As all study in call mo. [protected] mr jeet this is communicate me to complane before tuesday but till day not bay resolve my case id
On that 25 february they facing un resolutions
I am steel facing un resolution so how i am it returne back to you (Return your product) and demanding my money back and my loss 15000 rupees+ laptop amount 33500 i want my money back my total amount. My profession is accounting and going in loss because of your laptop give my money refund to me or replace my laptop
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Feb 26, 2019
Complaint marked as Resolved 
unresolve my problem no any action my case not resolve my complane
HP India customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
HP India Customer Care's response
Hello Manish Kumar

My sincere Apologizes for the delay in resolving the issue, I have gone through the case and I have escalated the same with high priority, you will be given an update at the earliest.

Your patience is highly appreciated.

Regards,
SP
HP Social Media Support
Verified Support
Feb 25, 2019
HP India Customer Care's response
Hi there,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

I've escalated your case. You'll be contacted by our support team.

I'll continue to track this one for you. Kindly keep me posted for any updates/progress of this inquiry from your end too.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
Feb 26, 2019
Updated by maniyak
Not Resolve my Laptop problem I want Back My money plz.
Feb 26, 2019
Updated by maniyak
23 February chek my leftop and change lcd but not resolv problem and he told Mother bord and cable issu but not any action my case. very loss my work busness your laptop.I have not time wating your result please Replace my laptop or give New laptop. or back my money i take legal action front hp india
Complaint comments 

Comments

Sir ji
Maine HP Deskjet GT 5810 printer Mo. CN74K5G1SR Date 25.03.2018 ko purchase kiya tha . lekin har month printer mai problum aa rahi hai . mai HP Deskjet GT 5810 printer purchase karne ke bare mai kisi ko sahal nahi doonga.
I hate this printer
MY CONTACT NO [protected]

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