[Resolved]  HP India — My redemption due date is over but not yet dispatched

Address:New Delhi, Delhi, 110019
Website:Redemptionsupport.com

My redemption code is 90274407 and my due date is over but not yet dispatched please tell me why it is not dispatched yet.At the time of purchasing laptop of model no hp au006tx and i was instructed by the shopkeeper that i will getting offer on my laptop that is of 1999rs of hard disk through online payment mode but still I have not received my product yet.
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Jan 1, 2017
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
HP India Customer Care's response
Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.
 
I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
Complaint comments 

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I have purchased hp laptop 0n 25/06/2016. it is not working from 26/06/2016. i have made several complaints to hp. they are not responding. they have simply closed the compaint that defects have been rectified. but it is not true and they have not send service personel sofar.
T.PRABHAKAR cell no [protected]

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