[Resolved] HP India — Need to replace hp 240 g5

Rx Ravi Modh

from Ahmedabad, Gujarat

Address:

380013

Order num-814685 date-07/12/16
Hp 240 g5
Received-15/12/16-ahmedabad

Wrong bag provided as well as continueous cut clock like sound from ram side.
I am not getting support from customer care as well as not through mail.
I want replacement of this laptop with another same.
Ravi modh-cell num [protected]
I feel that I made mistake by buying online as well as hp laptop
Worst service customer support

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Mar 8, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.