HP India — No technician visited even after registering a complaint thrice during onsite warranty

net4aditya

from Kolkata, West Bengal

Address:	700064
Website:	HP

I had complained thrice but no technician visited me from hp.

My laptop serial no.- cnd42820lq, proudct no.-j2c54pa is under extended on site warranty.
I am facing problem with my laptop screen, i complained thrice in hp no technician from hp visited my home not only that without seeing the laptop hp send me quotation mail of rd 10, 000 for the replacement of my laptop screen.

Is this the way to deal, what is the meaning of onsite warranty than?

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HP India customer support has been notified about the posted complaint.