HP India — Non cancellation of order placed through hp online store

Address:HP Inc. 5F,Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL , Whitefield Road P.C. 560066 Bangalore Karnataka Phone: +918033837405

I have ordered a laptop on hponlinestore on 20 Jul 20 along with extended warranty vide Order # [protected]. However, post payment, I noticed that extended warranty is free with this product. thereafter I contacted HP Online store for cancellation of my entire order. But customer care assured me that there is no need to cancel entire product and they have taken my request for partial cancellation of my order (extended warranty). Since then I have contacted HP via various means (call center, e mails) for cancellation of my order. But HP still not listening and product has also been delivered to me. Now I request that HP should provide a good forum for the customer. They have just assured me for needful but not yet provided resolution. Details can be obtained from me on [protected]
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information