| Address: | Bangalore, Karnataka |
An order for HP workstation LJ450AV & HPZ820 qty 1 no. each was placed on 19/7/2014 on M/s MIS International Pte Ltd., Singapore with M/s Microchip Infotec as its Indian arm.
The original delivery date (DD) was 17/10/2014. The company requested for DD extension till 15/12/2014 expressing the delay due to "shortage of some critical parts". BEL reluctantly extended the DD. The extended DD expired, but the workstation were not delivered. On repeated follow-up, another surprising reason was told to us. "The delay is due to RPL restrictions", which was like a bolt from the blue.
We never expected that standard product like HP workstation delivery can take longer than 6 months. Worst part is we still do not have a firm commitment when the delivery will happen. This matter be investigated from the concerned authorities at HP and suitably addressed.
We will have to resort to alternate methods to find a solution to this problem if it is not addressed immediately. Looking forward to an early reply.
Santhosh Kumar D
Sr.DGM/D&E RS NS2
Bharat Electronics Ltd.,
Jalahalli, Bangalore
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