[Resolved]  HP India — Non rectification of printer fault

I have purchased one hp ink tank wireless printer 410 series on 14/05/21 and it was got damaged on17/6/21. The same has reported to the customer care on 18/05/21. The complaint no is [protected] dated 18/6/21 and the order no is BRLR9656-01. Even after 13 days lapsed, the printer complaint is not rectified and nobody is responded from the part of hp. The same has reported to your service head also. But the service head also not responding. Please make necessary steps to rectify my printer complaint at the earliest.
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Aug 12, 2021
Complaint marked as Resolved 
Jul 02, 2021

Complaint Status

HP India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2021
HP India Customer Care's response
Hello Rajaji,

Thank you for bringing this to our notice.
I am sorry that the process has taken longer than expected. Not to worry,
The details have been passed on to the relevant team and they will connect with you at the earliest and assist you.
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