Respected Sir,
Iam Sujithra.Iam using HP's COMPAQ PRESARIO CQ61-312TU which was purchased almost 4 years back.Because of Battery Problem i replaced it withl HP Battery itself on March 2014 which had 1 year warranty.I Purchased it from a Computer Shoppe named netmagic Located in Pattambi, Palakkad Dt, Kerala-679303.The purchased battery was used just 3 months where i again has to face the battery problem.I gave it to the shop mentioned above on 12/7/2014.They said they had sent it to hp service centre in Thrissur.I got back my battery after 2weeks, but shockingly the battery was sent back to me with the same problem, ie without servicing.I again gave to the same shop for servicing on 17/09/2014.But with total dissatisfaction i have to say i have not got my battery untill now.whenever I phone call them they are saying i may get it by next week, but so many weeks have passed away i have not got my battery.This is really non tolerable.I am using my laptop with the old battery but whenever the current goes iam not able to use my battery.So i humbly request you to take necessary actions.
Regards,
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