[Resolved]  HP India — not getting customer support

Address:400709

Serial no. 5cd62419zf, product no. W6t19pa, product dscription - hp pavillion notebook 15-au006tx, hp care pack serial no-xrcmj8xbt43, care pack no[protected]Trupti jadhav)
I have been calling on hp customer service toll free number to get on-site service but the toll free number ([protected], [protected], [protected]) are useless and they are giving me another number which is [protected] for further assistance. And when i am calling on this number they are asking for passcode. So just tell me hp where i can get the solution? Even the service center has no clue about this. This is how you give your customers 24x7 service? If i have opt for on site service then i should get that without any hassle. Forget about the hassle but your toll free number is not even working. I need onsite service or give my extended warranty money.
Was this information helpful?
No (0)
Yes (0)
Mar 27, 2018
Complaint marked as Resolved 
Got the reply
HP India customer support has been notified about the posted complaint.
Complaint comments 

Comments

HP Server system with Seriol no. SGH602WYFB, restarted more than two times in a day while working. please give a solution urgently.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information