I have problem with the laptop about some issues
The issues are as follows-
1) one day disply is not comming to my computer
2) my laptop getting hanged.
3) problem with driver installation.
4) grafics problem and also sound problem
5) my laptop speed is not according to the speed as guaranted by shopkeeper from the very first day.
6) problem with the touchpad
And many other small problems.
I bought this laptop by check on 24 august. Shopkeeper does not give fetures as he said to me when i submtted my check to the shopkeeper, i had submitted the check on 14august. I had complaint to the hp customer care many times about my issuue but no serious steps had not been taken. Aftar my first complain thy told me that the engenear should come to my house withen 72 hours thats also the engenear came to my house aftar 6 days aftar requestring sevaral times on phone. My last complain id number is [protected] they told engineer will came toi my house within 72 hours tomorrow 72 hours got over no engineer came to my house. The engineer which on my first complain could not repair my computer. The number which had given me by the hp senter to call to the hp service center though the phone was ringing nobody recive the phone. It is an tragic incident that after the engenear came for laptop service and for his callousness my windows8 got crashed and this time my computer was hanging more frequently than before and it my earnest requst to you that for godsake my laptop should not go into the hands of such a callus like him.
So i request you to take necessary steps to repair my laptop. Was this information helpful? |
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