Address: | Gautam Buddh Nagar, Uttar Pradesh, 201303 | Website: | www.hp.com/in |
Following the previous complain,
I ordered a recovery for hd on 15/10/16, which was delivered to me on 17/11/16, after multiple follow ups, now that recovery is faulty & hp is not providing support for that & deliberately delaying as my warranty on 29/11/16.
I contact hp on regular basis & they tell me that some high level team is working on it & they will contact me, till now there is no correspondence from that mythical high level team, & every single time the technician just escalates it to that same team. On requesting an extension on warranty i am told to contact other department which i did, even that department hasn;t contacted me yet.
My laptop is not working since 30th-sept-2016 & hp is not doing anything about it. Was this information helpful? |
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