Address: | 121004 | Website: | www.hp.com |
Dear sir / madam,
I purchased hp pavillion laptop
Model no hp pavillion notebook 15- au114tx & serial no 5cd63062sh. Redemption code is 90277678.
I was told that with an addition amount of rs.1500/- i will be getting 2 year extended warranty + one year anti theft insurance + 1 year macfree internet security + bluetooth speaker and one headphone also. I have already submitted my redemption code bar code & all the document which are required by hp along with the sum of rs. 1500 / - which was paid online.
Now i have been told by customer care of hp that my bill & registration name differ in this regards i would like to say that, i was asured by the people of hp showroom computerland in nehru place new delhi that there will be no problem in getting my extended warranty & gifts.
I request you to kindly look into the matter personally & resolve this issue at the earliest so that i get my extended 2 year warranty along with my gift
Thanks & regards
Anand sharma
Mob no: +[protected]. Was this information helpful? |
But after sending many emails to them only automatic reply get, no words other than that. no engg come to repair printer.