HP India — Not yet received gifts as a part of diwali offer worth rs. 1500.

Address:121004
Website:www.hp.com

Dear sir / madam,

I purchased hp pavillion laptop
Model no hp pavillion notebook 15- au114tx & serial no 5cd63062sh. Redemption code is 90277678.

I was told that with an addition amount of rs.1500/- i will be getting 2 year extended warranty + one year anti theft insurance + 1 year macfree internet security + bluetooth speaker and one headphone also. I have already submitted my redemption code bar code & all the document which are required by hp along with the sum of rs. 1500 / - which was paid online.
Now i have been told by customer care of hp that my bill & registration name differ in this regards i would like to say that, i was asured by the people of hp showroom computerland in nehru place new delhi that there will be no problem in getting my extended warranty & gifts.

I request you to kindly look into the matter personally & resolve this issue at the earliest so that i get my extended 2 year warranty along with my gift

Thanks & regards
Anand sharma
Mob no: +[protected].
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HP says it provide an option for repair faulty printer at home.
But after sending many emails to them only automatic reply get, no words other than that. no engg come to repair printer.

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