HP India — Overheating HP 240 G2 laptop

Address:

Gurgaon, Haryana

WE FACING OVERHEATING PROBLE LAST FOUR MONTHS.IN THE HP 240 G2 LAPTOP. S/NO.5CB4233GDZ. HP 240 LAPTOP HEATING IN RIGHT HAND SIDE INSTALLED ON GRAPHIC CHIP. WE FACING THE HEATING PROBLEM ON FROM 21 JAN.2015. THE CASE ID IS [protected]. THEN (2ND TIME) RELOG CASE ID DATED 29-JAN'2015 IS [protected], 3RD CASE RELOG 12 MARCH 2015, [protected], 4RTH CASE RELOG [protected], 5TH CASE RELOG 2ND APRIL'15 [protected] AND 6TH CASE RELOG 16 APRIL'2015 [protected] CALL IS PENDING FOR ENGINEER VISITING. THE ENGINEER VISITID FOR TIMES SAME PROBLEM BUT NOT FOUND HEATING PROBLEM. ALREADY CHANGED THE MOTHERBOARD AND FAN WITH HEATSINK. USER WORKING WITH CLOTH ON HEATING AREA. SO PLEASE RESLOVE THE OVERHEATING ISSUE ASAP.