[Resolved] HP India — patrick services | |||
The same problem of screen black again I have to face 2 time Is there any some one resolve this issue because I am so much frustrated from the laptop right the same problem I am facing 4 time and again again I am saying that this problem I am facing from very next day after the purchasing I thing I I have taken this laptop on emi and I will stop the emi you will response better than but I have given all the payment and after that no one is interested to looking this problem . Some guy came to home he said that there is a software issue but the software already install previouslu but again he install that and said you will not face the problem What I want to say If there is any higher mail I.d or no. Can you share with who can listen my problem which I am suffering Seriously no response no good feedback I want to say that I have buy a laptop on 10 may 2017 from HP World showroom at rajouri from Mr. Deepak Satija . We have rise a concern that after buying the laptop model (hp Pavilion -15-au620tx) Have a problem while working on laptop screen or display become blank after purchasing with in 1 month it's creating a issue the same concern rise to customer care as well they send us some CD to reinstall but again it's creating a same problem while working screen again again become blank. And from where we have purchased the product the concern person is not resolving our issue Mr. Deepak Satija which we are facing from many days so I request you to kindly resolve this issue . I think that hp is a brand product but what services you are giving to the customer which thought me about that . So kindly look into this or otherwise change my model. Regards Arushi sethi Mb-[protected] Was this information helpful? | |||
Oct 4, 2017 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Aug 22, 2017 HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support. | |||
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