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[Resolved]  HP India — pavilion desktop - fan not working

Complaint number : [protected]

The complaint was raised on 5th july 2019 to help resolve the malfunctioning fan in my pc. So far, there has been no action taken to resolve it or even an effort made to contact me. Almost, every day i have followed up and i was told service engineer will visit me in 24 hours but nothing has happenned.

This has to be the most frustrating and pathethic after sales service experience i have faced with any electronics company.

Thoroughly disappointed with the level of hp india's service
Complaint marked as Resolved 2019-08-27 12:11:28

Complaint Status


[Jul 16, 2019] HP India customer support has been notified about the posted complaint.
Verified Support
HP India Customer Care's response Jul 23, 2019
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.
I've forwarded your request to concerned team they will contact you asap.

Regards,
Smitha
HP Social Media Support
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