HP India — Persistent white spots on screen with problems with key-board

Address:

Paschim Medinipur, West Bengal

Laptop purchased from "THE COMPUTER", Durgapur-713216, West Bengal on 29/09/2014 against SAYAN GHOSH, 3/24, Central Avenue, A-Zone, Durgapur-4 (Mobile No.[protected]). Product description-HP LTOP 15-R007TX, Sr.No.cnd 43284c3/HMC At present the laptop is with me at MS Hall, IIT, Kharagpur for my study purpose. There is problems of persistent white spots on the screen, gradually becoming brighter as laptop operation is going on with some problems of key board functioning. Problems of key board were intimated earlier also to the concerned shop and replied by them to continue as those are not so much significant, but still persisted with the problems till date. From view of my study point, it is very much essential to have the laptop in good as well as in proper functioning mode. Problems with operating the laptop at present bring me lot of problems and anxiety to continue and concentrate my present study till those problems are solved successfully and satisfactorily.