HP India — please refund money

Respected sir,

I ordered laptop online at hp online store order number[protected] on 21st september 2017, hp online store promised me to deliver laptop on 25th september 2017, which they didn't, so i called hp customer care on 26 th september 2017 and cancelled order cancellation order number cas/27469 n6l8j4, next day on 27th september 2017, hp team member mr. Kunal chaudhary called me on my mobile number and took confirmation on cancellation, still he dispatched cancelled ordered laptop to me, forcing me to take delivery, i said i have already cancelled on 26th september 2017, why you generated invoice and dispatched laptop?? I refused to take delivery of laptop and i didn't take and asked logistics guy to return back.

Today is 11th october 2017, 3 weeks passed still they have not done process of refund. I am cursing myself why i ordered hp laptop. Infuture i make sure i will not buy hplatops
Thanking you,
Yours sincerely
Hemang dave,
+4 photos
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information