| Address: | Kolkata, West Bengal, 700069 |
Dear sir,
After a huge frustration am writing this mail to you...
I have started business with hp in early days with 500 plotter, after then i have taken numbers of plotters from tmpl...
I have never suffered so much earlier but i hope your company hp is now harassing me in many ways after taking a giant machine pagewide...
I am regularly complaining about a parallel 3 or 4no of white patch on solid prints still no solutions has been provided.In hhi when demo has been arranged followed by launching event there where no lining but in my machine from very first day am facing mentioned problem but no solution yet...
Also when you came to my shop along with jai, vikas, nagraju, &pramod you all committed that i will be able to print tracing but still no response from your side. Your newly appointed r. M has also no value of his commitment as few days ago he committed me to provide additional stacker and tray but no response yet. Is this the level of service which you commited???
Today my heart cramped down when one of my customer has rejected 98 nos poster worth rs 20, 000.
Plz take this matter seriously and personally as you were directly involve in this case...
I am still giving positive feedback to the peoples who are asking me about this machine and also entering those to whom tmpl is showing my machine as a demo.
Egarly waiting for for your positive response.
From sushama printers
Mr. Raju jalal
(M) : +91 [protected] Was this information helpful? | 
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