[Resolved] HP India — Product description: hp 22-inch led backlit monitor product model: c8h77as and serial no. 3cm50703yl
I
ICAN solutions
from Delhi, Delhi
Address:
New Delhi, Delhi, 110059
I buy a hp monitor in dember 2015
Model-c8h77as
Serial no-3cm50703yl
On 13th of august 2016 the screen of monitor started showing multicolours and no clear vision and then completley gone i called the customer care and raised my complaint on dated 16/08/2016 and my case id is[protected] as over the telecon the issue could not be resloved by the engineers. I waited till 19th aug but i got no resposnse from hp. After i called again on customer care and they provided me a new cae id: [protected] and the contact no. Of head (Mr. Amit kumar-[protected]) of delhi area to raise the issue with him but surprisingly nobudy picks up the phone on this number it is either not pick up the phone or it says the line is busy. Kindly look into the issue at the earliest.
Thanks & regards,
S. K gupta
+[protected]
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Oct 9, 2016
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
HP India Customer Care's response Dear S. K gupta,
I am sorry about the inconvenience caused. Please let us know if the issue was solved to your satisfaction, and if not, request you to drop an email to hpsupport.[protected]@hp.com with your contact details and case number.
I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
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