HP India — Refund for cancelled laptop order

Address:	Mumbai City, Maharashtra
Website:	www.hpshopping.com

Hi,

I have made an order id 905656 on www.hpshopping.in on 20th June and i have cancelled this order on 21st Morning as wanted to change the payment method, 21st Morning i have cancelled the order but they have dispatched the item, so they processed again to get the parcel back to their warehouse which they received day before yesterday 3rd July, But still they are not initiating my refund, whenever i call to costumer care no they are giving false reply, I need your help to get my refund back ASAP. their email address is hpestore.[protected]@hp.com and contact no [protected]