HP India — refund was initiated, but not given. mentally harassment and threatening by hp legal team

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purcahsed following hp laptop on 18th mar, 2017.

Model : hp notebook 15-ay513tx
Serial number : cnd6494m3f
Product number : 1ac89pa

Soon i realise issue of web cam len which is generate dull result. Second issue was color staturation.

Hp has try to resolve issue. However as they were not able to resolve this issue. So hp informed me to pay refund. Hp asked additional details from me regarding payment, which i have sent them.

However i did not received refund. Meanwhile 3 person from hp meet me at hotel narula, sector 2, noida. They force me to keep this laptop with me and they are provide me 3 yeras warranty. They informed that they will take care of any further issue with laptop and asked me to sent them email that "i do not want refund"

After that none of them has given me any single response, neither care for providing any services. I have sent few mails on them regarding same. So i got threatening mail from their legal team for filling legal case.