HP India — Refusing to service even when the product is in warranty and rather asking for 15000

Chintan Sareen

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 110024

I Purchased a HP Laptom on 2nd december 2015. since 16 december the screen starting showing a black patch, When we called the HP guys they sent a local vendor who said that its gonna cost us 15000 where as there is no scratch or crack on the screen and its something internal and also the laptop comes with 1 year warranty. Even after raising several complaints they are refusing to do it and again asking for money. We even have an accidental cover on the laptop which again comes with HP Laptops and provided by them. Today i got a call from one of there executives saying that its better if i pay 15000 else i should throw the laptop in the dustbin and also have not given an email conformation on anything. Please help !

Was this information helpful?

No (0)

Yes (0)

HP India customer support has been notified about the posted complaint.

Related HP India reviews

View all 4974 HP India Reviews

Comments

HP India Customer Care

Verified Support

Hi Chintan Sareen,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, email address, phone number, laptop's serial number to hpsupport.[protected]@hp.com.

I will contact you again as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.