HP India — Regarding my HP Laptop and case ID [protected]

Hi
I have been facing with the Laptop issue like it hangs many times with different behavior, like sometime it crackling sound some time it freezes and sometimes it freezes for short period of time and got restarted and some time it restarted .

I have been following with HP care and after 4-5 rounds of the issue HP has replaced the mother board and now again I am facing the similar issue again and again and no resolution.

Now I am fed up with it, each time I spent two three hour and it is wasting my time.

So let me know what could be done and why the [protected] case was closed without knowing that issue is resolved or not.

I am expecting a professional reply and resolution from HP.

Thanks
Kailash Dhiman