We have purchased the hp core i5 6th gen - (4 gb/1 tb hdd/dos) 15-ay084tu notebook from flip kart. We are facing the below issues.
1. F2, f3 function keys are not working, since the purchase.
2. Not able to install system drivers
3. System operation is very slow.
4. Finally we are tried to install new os, but it is not allowing to install.
We tried with nearby authorized service center they asked us to visit hp own service center. But we checked in hp website the authorized center in chennai location teynampet is closed some months back. We taken help of telephonic support and hp online technical support team. They asked us to do some keyboard test, t shows it is passed. But it s not solved our problem. Kindly suggest of route nearby live support center or replacement center. We are suspecting may be any internal board level issue?. Since system not allowing any software for installation it may due to hw software interface related problem?. My current location is chennai. Kindly suggest on the above issue.
System model:hp core i5 6th gen - (4 gb/1 tb hdd/dos) 15-ay084tu notebook Was this information helpful? | 
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