HP India — Sale of sub standard product

I purchased an HP Laptop on 22nd June 2021 from HP Store, Tambaram, Chennai. Since 10th July, my laptop's monitor has not been working. When I approached HP support, they provided one ID. (ID No.[protected]) and said that my problem will be solved by sending a technician to my residence within 48 hours. But, my problem is not solved yet. (TODAY 27TH DAY) HP sold sub standard product to me. Everyone is transfering their responsibility to another (including the seller). Within 18 days the product faced a monitor problem. At last a technician came and replaced monitor. After replacement he faced motherboard problem. So, now I am more stressed due toHP. I hope that this will affect HP's goodwill. They are not ready to replace the unit( seller as well as service center)