| Address: | Allahabad, Uttar Pradesh, 211008 |
Dear sir
Kindly i want to state that i have purchased a hp monitor from allahabad in 2011 (S. No : cnc0250f1h product no : em874a model no : hstnd-2841-a). Unfortunately there was some technical problem arised in monitor just before 2 years, and it was not give the display properly. I have visited almost all hp service centers in allahabad but nobody can solve the problem and also said that this monitor will not repair any how. Further i have visited your paid hp service center on someone's reference that is 'ensure support services limited located at 112/8 benajhabar main road kanpur (Up)' but they have also give very unsatisfactory response and said that it is not a monitor, it is a tv so we can not repair it any more.
That means according to hp policy if any part of system is damage then customer should threw it and again purchase a new one, there is no any scheme or policy from your end to change the part or repair it. Now i am very disappointed and irritated with the service of hp. And along with this, how can i forward the good feedback of hp services to other persons.
Therfore please resolve my problem and suggest me your best regarding to repairing of monitor.
Hoping for your kind and favorable response. Was this information helpful? | 
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