HP India — so much delay in the replacement doa | |||
Dear sir, I bought a laptop (Hp pavilion notebook 15-au111tx) from computer Planet, rohtak. After some time few problem arise in my laptop. After So many visits of engineer he did doa. And i submitted my laptop on 10th june at computer planet. But still i haven't receive my Replacement unit. When i ask hitesh khurana about my laptop, he makes Excuses for delay. He can't give any replacement or refund to me. Please provide my replacement unit as soon as you can and also extend My laptop warranty. Serial number of product: 5cd6312wq7 Case id:[protected] Sachin khurana Was this information helpful? | |||
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HP India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
HP customer service as well as DOA TEAM is such a horrible support ever i got in my life.. I bought hp Pavillion laptop and within 14days i got dim light display issue and i raised complain against it.. Its been a month i didn't get any response from them such a horrible company and their team as well.. Every single day i call them for update and their reply is same everyday i.e. u have to wait for 24/48 hours.. Its been a month NO RESULT. My DOA letter got rejected after being issued still no response.. Now i have to take strict action against this.. And contact consumer forum for the same
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