HP India — Spare Battery received for my Note Book
S
Shsrikan
from Bengaluru, Karnataka
Nov 16, 2021
I am in receipt of HP spare battery which you have supplied vide your Invoice Ref no: BG1Rl[protected] Dt.14th Nov 2021. On receipt of the same, I tried to fit it in my note book. But it doesn't go inside the Notebook. Have you supplied the right part. I have ordered the spare battery as recommended in your HP Assistant option when I did the Battery Check. I have written to your HP customer support vide ticket no:209771 dt 16th Nov and response was they have rejected my claim stating that I have opened the box. Without opening the box how could i check whether the supplied part is the right part. They are not replacing the wrong battery supplied..
Thanks & Regards
Sharath Srikantiah
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