HP India — Switching off the laptop frequently

Address:

Jiju Francis,Ukken House,Munepilly,West Kadungallore,Aluva,Ernakulam,Kerala,India 683 110

I brought the lap top HP 14 S-DR 1008 T U with serial No.5CD0351LF2 on 12.10.2020 and in the month of June 2021 with problem of frequent switching off the LapTop automatically and reported the same at the authorised service centre at Kadavantra, Ernakulam. The informed that they replaced the battery and the same problem reported in the month of July 2021 and again produced in the same authorised service centre and they couldn't identify and problem. Today the Lap Top again switched off twice while working. We purchased the Lap Top with the intention o[censored]sing the same with out much hindrance. However we lost confidence in the LapTop. I request you to replace the Lap Top or rectify the issue once and for all