HP India — Unable to activate Microsoft Office Home & Student on my new Laptop

Case Number : [protected], I have mailed you, I have been called you at your numbers[protected] and[protected] many times.

I have purchased an HP Laptop on 14.06.2020 but, since then I trying to contact you but, no response from your side.

I've four complaints for you as under:
1. Dispute in Warrantee Period, laptop shows upto Dec 2020, whereas I've purchased this laptop in Jun 2020
2. I'm unable to activate Microsoft Office Home & Student on my laptop
3. Call Center Executives are irritating, continuously says 15 times that "Sir are you able to hear me" whenever I call them.
4. Support Links provided are of no use.

I'm sorry to say but your services are pathetic and super slow, since June third week I have been trying to contact you thru your links and touch points but no respond?

Hope some one will resolve above issues asap.

Thanks
Kapil Kumar Malani
Mob. No.[protected]
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HP India customer support has been notified about the posted complaint.
Aug 12, 2020
Updated by Kapil Kumar Malani
Case Number : [protected], & [protected], I have mailed you, I have been called you at your numbers[protected] and[protected] many times.

I have purchased an HP Laptop on 14.06.2020 but, since then I trying to contact you but, no response from your side.

I've four complaints for you as under:
1. Dispute in Warranty Period, laptop shows upto Dec 2020, whereas I've purchased this laptop in Jun 2020
2. I'm unable to activate Microsoft Office Home & Student on my laptop
3. Call Center Executives are irritating, continuously says 15 times that "Sir are you able to hear me" whenever I call them.
4. Support Links provided are of no use.

I'm sorry to say but your services are pathetic and super slow, since June third week I have been trying to contact you thru your links and touch points but no respond?

Hope someone will resolve above issues asap

Thanks
Kapil Kumar Malani
Mob. No.[protected]
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