HP India — Unethical services and poor responses.

Address:

New Delhi, Delhi

I am facing problem with Hp services . I have registered case against my laptop screen hp pavilion g6 under Warranty. Product detail : Product description: HP Pavilion g6-2006tx Notebook PC Product number: B0P25PA Serial number: 5CD2118KYZ Problem description: IN/3CD/ONS/HP Pavilion g6-2006TX/W-DISPLAY ISSUE. I was provided with the case number [protected]. Complain registered on 7 August 2015 . Once engineer's came to our place unscrew the laptop screen and told it will replaced in 2 days but its almost 2 weeks there is no response from your side . My laptop is still left opened till date. Every time I called your help line I just received a mail saying"" Thank you "" . No response after that, I am deeply affected by unexpected behaviour of your employees . I have a list 5 to 7 concerns employees whom I contacted me but they haven't done anything. I am playing game of mail and mail from last 30 days . Please look into the matter . Himanshu Ganguly.