HP India — updates installation problem

Address:

700002

Dear sir,
I had purchased hp laptop 15-ab125ax and its sl. No. Is 5cd5332qf7.

It is requested to please help me in solving the following problem in the above laptop.

When i try to download the updates and install it, an update i. E. "feature update to windows 10, version 1703", also gets downloaded alongwith other updates.

At the time of installing the updates, all other downloads installs successfully except above named update and on the screen following message is showing :-

"some apps need to be uninstalled.
These programs need to be uninstalled because they are not compitable with the update.
* hp pavilion notebook - bios needs to be upgraded before you can upgrade to windows 10.
Uninstall and continue".

When i click on the above link i. E. "uninstall and continue", the following message is showing on the screen :-

"we could not uninstall these apps.
You will need to remove these apps yourself, and then select refresh.
These programs need to be uninstalled because they are not compatible with the update.
* hp pavilion notebook - bios needs to be upgraded before you can upgrade to windows 10.
Refresh"

When i click on the "refresh" button, nothing happens.

Again, during the next time also, the same things happens and the same messages appears on the screen.

It is requested to please help me in solving the above problem so that all the updates could be downloaded and installed successfully.

Thanking you,