HP India — Very bad experience with iqor okhla delhi (Hp service centre)

Address:

New Delhi, Delhi, 110020

Dear sir/madam,

As i very bad experienced with iqor okhla delhi (Hp service centre) unfortunately i am writing this mail, i submitted a hp designetjet 5100 light magneta prinhead for replacement to iqor but its near around one month submitted printhead and they can't say any date for replacement, as day by day i m very frustrated from iqor as we are in commercial field of large format printing. Pls resolve our issue as soon as possible. Scan copy of service sheet scan below.