[Resolved] HP India — Very poor quality products and service | |||
Laptop details model number-R0008TX Its just over a year and i have already faced several issue with your product. After few months of purchase the laptop began develop some white patches on the screen which was refused to be replaced within warranty. Later its showed flickering of screen with the slightest of movements. This took over a month of continuous phone calls to the service center and fighting hard against your service man i finally i got it repaired but only for few weeks and again faced the same problem. This time i could'nt dare to make a phone call your service center thanks to your special treatment :) :) [SARCASM]. This is just the beginning story toh abhi baaki hai mere dost! [TO GAIN YOUR ATTENTION]. After this my laptop refused to boot and had to run a lot to find a person to repair it due to Diwali festivali [by the BELATED HAPPY DIWALI]. Spending over 2000 bucks i got it repaired by replacing an IC. The service man also me about the counterproductive state of other ICs. ... and now im writing this complaint with a damaged battery [:/ and DAMAGED LIFE]. TYSM HP - NEVER BUYING ANY OF YOUR PRODUCTS IN MY LIFE [NOT BEING SARCASTIC ANYMORE]. Also today i added 4 more guys from my college [APPARENTLY I STUDY ENGINEERING ] to my pdnwymbbhp list short for- "PLS DO NO WASTE YOUR MONEY BY BUYING HP PRODUCT" LIST and will continue to do so.. sorry :) have a nice day waiting for a response Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Dec 01, 2016 HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support. | |||
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