[Resolved] HP India — White screen

ashokmahesh

from Delhi, Delhi

Address:	Pauri Garhwal, Uttarakhand, 246174
Website:	www.hp.com

Sir
my hp laptop
Product ID-W6T45PA#ACJ
Serial no.-CND62442MR has get damaged on 3rd Dec, 2016.There are lines on the screen and the fluid/liquids comes on the screen.There is no crack on the screen, there is something within the screen.Initially there was a little crack behind the screen, and after then there are few lines come on the screen and the liquid also comes outside.Rest of the things are alright.I need a repair for the same.
Mobile Number-[protected]

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Mar 9, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.