HP India — Windows-10 data operating system are not genuine

Rinku devi

from Delhi, Delhi

Address:

Srinagar, Jammu and Kashmir, 190004

Sir/madam,
i purchase a hp pro book 450 laptop the dealer says that the windows 10 are pre-installed but when i checked they show activate windows and dealer do not provide any operating system disk with this laptop.because dealer said that company do not provide any operating system disk with that, so when i call HP customer care for activation of windows 10 they say that kindly provide a product key but i haven't any product key. so kindly resolve my problem as early as possible.
thank you
with regards
Ajay kumar

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HP India Customer Care

Verified Support

Hi Rinku devi,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

Please provide your name, contact number, email address, and unit serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.