| Address: | Mysore, Karnataka, 570018 |
Dear Sir,
I am Raghu. P. J, running a general stores in Hebbal Industrial area, Near Kidds Ice Cream Factory, Mysore. I purchased this keyboard set from M/s. Rahul Computers, K. T.Street, Mysore which is around 10 kms from my shop. But it was not working properly. Then i took the set and told him the problem. He says the battery which given from the company is not good, so i have to change. Then i changed the battery, but still the same problem. I went to him again, then he asked me to go to Kuvempunagar for service centre, which in another direction. Again it is around 10 kms. As he said i went to Kuvempunagr and gave the key board with mouse for repair 2nd of Feb. I have been given a Service Call Report No 348. Then on 25th of Feb i received a replacement. Now again the same problem is happening . So gave a call to your service centre today ( 14/04/2016 ). Again was asked to take the keyboard and the mouse to the service centre. So now you please tell me what i should do ? How many number of time do you expect me to run around like this ? Is there any other permanent solution for this or not ? So now i am requesting you to solve my problem. Kindly oblige and do the needful at the earliest. And I request you to give me a permanent solution this time. Please don’t mistake me, this will be my last try. I cannot waste my time as well as money on petrol like this.
Thanking you,
Raghu. P. J
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