HP India — Zero service assistance from hp people .

Address:

110051

I purchased a printer few days back and printer is not working properly and prints are not clear and i called hp people and over the phone (customer care people said sir there is some problem with the model 132 nw). And there technical person also state that printer is not working properly and need to change . But the senior people not even bothered to call and say that sir we will see the problem . Not expected this sort of services from hp . i am using hp from long time and due to this trust i buy new desktop and printer of hp only but got disappointed with the service . i want my printer to get replaced .