Back to School Offer. I was fooled into purchasing a HP Laptop given the offers for students.
I made the bill in my Name. There was no mention that Bill Name should be in students name.
I got 2-3 mails stating name mismatch
I resent documents thinking there is some confusion about the student's name. They should have mentioned clearly that mismatch between bill name and id sent. However, they rejected my claim and then gave a clear reason.
This is just fooling customers.Now they have closed my case. There is no way for me to connect and raise my concerns.
I could have gone for other brands with on the spot offers instead of trusting HP Was this information helpful? |
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