[Resolved] HP Laptop Company — About Windows 8.1 Product key

Jay Jadhav

from Jaipur, Rajasthan

Address:

423601

Hello Sir/Madam,
I am Dhananjay Jadhav. I purchased HP pavilion laptop from hp showroom Nashik, Maharashtra. I didn't get Product Key of Windows 8.1 OS which is preinstalled on my laptop. I contacted to company also but i couldn't get satisfactory answer.

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Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2015

HP India Customer Care's response Hi Dhananjay,

Thank you for choosing HP product.
You can create a set of discs for future usage:

http://support.hp.com/in-en/document/c03481733

You can also recover your machine any time using Recovery Manager:

http://support.hp.com/in-en/document/c03489643

The key is in the BIOS of the machine and already activated.

I hope this answers your questions to your satisfaction. Have a great day!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Comments

vipin_teli

from Udaipur, Rajasthan

hey if you want product key of windows 8.1 OS you can get by downloading daossoft product key you can download it from softonic or other trusted web. It helps me too. otherwise their is no need of it as product key is already in bios of your lappi or at the time of Installing and reinstalling Windows it will automatically provide your licence product key.