[Resolved] Hp Laptop — Hp laptop speed problem

lakshmi27

from Durgapur, West Bengal

Address:

Dhanbad, Jharkhand, 826001

I had bought an hp laptop which name and series of laptop-HP Pavilion notebook 15-p001TX" which was window 8.1. From last few months when I have upgraded it window 10 which facility is given by hp, my laptop is very working very slow while it has i5 processor.Due to this I am facing so many problems because my works totally depends on my laptop and it takes too much time in opening a single folder or file etc. What can I do Please consider my problem.

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Aug 9, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Verified Support

Hi lakshmi27,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, email address, phone number, laptop's serial number to hpsupport.[protected]@hp.com.

I will contact you again as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.