Hp — Laptop with manufacturing defect

Address:192101

Sir,
I have recently purchased a laptop hp 14-AMO20TU on 20/11/2016 price Rs 34790. The laptop is making annoying crackling noise which l communicated to the dealer however he at first said it is normal and when I personally contacted him he said it can't be solved and asked me to contact HP authorities. I put a complaint with company who advised me to go for hard disk test which I did but the problem didn't resolve which I communicated to them. Now I am being asked to install SSD drive on my laptop which is quite rediculous as it seems to be a manufacturing defect which they should either resolve or replace with a non defective laptop. I am a middle class person and can't afford to keep a defective product so it's humbly requested to help me as they are unnecessarily giving non viable suggestions which amounts to harassment.
Regards
Dr Zahoor R/o Factory road Anchidoora Anantnag Jammu and Kashmir
India
Dealer. I.T World Anantnag

Invoice No.ITWORLD302
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HP India customer support has been notified about the posted complaint.
Jan 09, 2017
Updated by Xahur
As the company seems to act as deaf and don't want to solve the issue of replacing a defective laptop what are the legal options I can avail.
Jan 17, 2017
Updated by Xahur
Sir
Company is not responding at all to my complaint.
Complaint comments 

Comments

System serial no:INA508QM61
mouse serial no:fcglf0dqw3sb7q
desktop mouse right click not working
kindly check reslove the issue.

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